What is a virtual card and how do I use it?

A virtual card is a digital version of your credit card, and can be added to your smartphone's digital wallet to be used with Apple Pay® or Google Pay. You can use your virtual card to pay in-store and online. It’s a great way to start using your account while you wait for your physical card to arrive—and just an all-around convenient way to pay.

To pay with your virtual card, simply unlock your phone and hold it near the card reader.

It's important to treat your virtual card the same way as you would your physical card by keeping it private and secure. For peace of mind, you can freeze your card at any time from the Tims Financial section of the Tim Hortons app. It’s important to note that freezing your card will automatically freeze both your virtual and physical card.

You can view your virtual card details by signing in to Tims Financial.

 

Follow these instructions to see your virtual card in the app:

  1. Sign in to Tims Financial on the Tim Hortons app.
  2. Click on Tims Mastercard under My accounts.
  3. Click Details to view your virtual card. 

Note: You may not be able to see your CVC if your font size is adjusted to a smaller size on your smartphone. If you can't see the CVC, change your phone font size back to normal when viewing your virtual card.

 

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