If you need to request a replacement Tims Mastercard, you can do so through the Tims Financial tile in the Tim Hortons app.  

  1. Open the Tims Financial tile within the Tim Hortons app.
  2. Go to your Tims Mastercard landing page, by clicking on Credit Card.
  3. On the Tims Mastercard landing page, click on the gear icon in the upper right hand corner.
  4. Scroll down and select Report card as lost or stolenthis will deactivate your missing card and send you a replacement.

 

 

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