If you need to request a replacement Tims Mastercard, you can do so through the Tims Financial tile in the Tim Hortons app.
- Open the Tims Financial tile within the Tim Hortons app.
- Go to your Tims Credit Card landing page, by clicking on Credit Card.
- On the Tims Credit Card landing page, click on the gear icon in the upper right hand corner.
- Scroll down and select Report card as lost or stolen—this will deactivate your missing card and send you a replacement.