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  1. Tims® Financial
  2. Getting Started

Getting Started

Security and Protection

  • Is my information secure when I'm using the app?
  • What happens with the photos afterwards?
  • How do I change my PIN for my Tims Mastercard?
  • How do I reset my password?
  • If I forget my password, how do I reset it?
  • How to report your Tims Mastercard as lost or stolen
  • See all 11 articles

Signing Up

  • How to create a Tim Hortons account
  • How do I sign in to my Tims Financial profile?
  • What is the criteria to apply for a Tims Mastercard ?
  • How do I apply for the Tims Mastercard?
  • Will I need to submit any identification with my application?
  • Tips for taking a picture of your photo ID
  • See all 19 articles
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The Tims® Mastercard is issued by Neo Financial™ pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
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